If you are getting error while updating your Credit Card or Debit Card details under your iTunes Store Account Payment Option then here is solution to that problem. Error Code & Symptoms: ‘Your payment method was declined. Please enter valid payment method information.’

If you are getting following Error: ‘Your payment method was declined. Please enter valid payment method information.’

 
Your payment method was declined Please enter valid payment method information

 
I contacted Apple iTunes Support on their Support page, Here is what answered I received from them.

 
Short Answer & Quick Solution is that: If your debit or credit card doesn’t work with iTunes Store use ‘iTunes or App Store Gift Cards’ to make purchases online with iTunes & App Store to bypass credit card errors. (Only if iTunes & App Store Gift Cards are available in your country.)

 

Welcome to iTunes Store Customer Support.

 
I’m sorry to know that you have been getting error message as “Your credit card was declined” when you are trying to update your debit card. I know how eager you are to update your credit card. I am happy to assist you regarding this.

 
The iTunes Store has been unable to verify an authorization from your financial institution. There are several possible reasons for this:

 
1) Your financial institution’s servers have been busy. Consider trying again at another time.

 
2) There is an issue with your card. Consider using a different card or contacting your financial institution to advise them of the problem.

 
3) Your billing name or address does not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your financial institution to make sure their records are up to date and match exactly what you are entering as your billing information. For more information, visit:

 
iTunes Store: My credit card’s security code or zip code does not match my bank’s records
http://support.apple.com/kb/TS1646

 
Please follow these steps to confirm or update your account information:

 
1) Go to Apple’s My Info page: http://appleid.apple.com

 
2) Choose your country and preferred language from the pop-up menus.

 
3) Enter your iTunes Store account name and password and then click Log In (or Continue).

 
4) At the My Info Welcome page, click Address Book on the left. Confirm or edit your information.

 
5) Click Phone Numbers on the left. Make sure the area codes and phone numbers are entered correctly in their respective fields.

 
6) Click Save Changes.

 
Try placing an order on the iTunes Store. If the iTunes Store still cannot obtain an authorization for your card, you won’t be able to make purchases at the iTunes Store with that particular card. You can use a different card or any other payment method that is available in your country.

 
iTunes Gift Cards are another option. They are available in several denominations at various retailers in your area. They are also available at any Apple Store location, including the Apple Store online:

 
Apple Store locations
http://www.apple.com/retail

 
Apple Store online
http://store.apple.com

 
Sincerely,

 
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww

 
So, Use ‘iTunes Gift Cards’ to purchase from iTunes Store.

 
Hope it helps,

 
Thanks & Regards
Mandar Apte

10 thoughts on “If you are getting error while updating your Credit Card or Debit Card details under your iTunes Store Account Payment Option then here is solution to that problem. Error Code & Symptoms: ‘Your payment method was declined. Please enter valid payment method information.’

  1. I am putting info of my debit card
    But its coming your payment method is declined..how will i pirchase apps then???

  2. Hello , all thé Time i put my débit card info , thé answer is always your payment is declined , change another method of payment , so please i am blocked . , thank you to havé à help from you
    My regards

  3. All my cards are valid and the info is correct on all of them, and I tried different cards again and still keep getting same error message.

  4. Well, apparently apple doesn’t want my money; it’s time to move on to amazon.com and other places to purchase music. Time to dump itunes too.

  5. Payment method is declined, try another method.. Tried hundred times, double checked all the info, tried multiple cards, Boyle debit and credit… drill the same message… please help…

  6. Both debit and credit cards are declined.. all my cards working properly. Not able to renew my iCloud plans. Not able to buy apps or books. Or Netflix subs. Please give some alternate.

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