I just travelled from Mumbai to Thane using Uber cabs. They rounded my bill before tax by 46 Paise. My trip was a cash trip.
My final cost of the trip after taxes applied was 160.05 INR.
But when I completed my trip I got notification from the Uber app that I have not paid 5 paise out of 160.05 INR using cash.
I was curious I checked my invoice bill was rounded by 46 Paise before tax but they were asking for additional 5 paise I didn’t pay to the driver.
If I would have paid for my trip using the debit card I would have not questioned that why don’t Uber recover my outstanding amount out of the rounding figure that they have applied to my bill before tax?
Did you notice?
Hope you get it… But finally, after twenty minutes of conversation on the Twitter direct message to Uber India Support handle and sharing screenshots back and forth. They did successfully dismissed the outstanding amount alert on their app.
I hope we check our invoices more carefully henceforward.
Thanks & Regards