I joined GEP (Global eProcure) company as a UI Designer in 2015.
The company needed to be more staffed or overcrowded as they planned to buy two more floors in the same building. But it used to be seen as a time profitability of the company.
In a few weeks, I realised the company app we designed and developed was unstable and lousy by performance vice. And we were losing customers every day. In the words of the company’s current clients, they can’t even interact as the development team used multiple external frameworks on every page rather than inline coding it by themselves. It seems an analytical page that the company app’s essential feature took more than fifteen minutes to load, which should be not more than 5 seconds or less.
There were multiple Usability issues, such as an add user form with hundreds of input fields, no autocomplete, no progress bar, and no step-by-step wizard-type interface so that the user can take a break or complete tasks later. With this, a minute inactivity threshold was added by developers, which caused users to be unable to use the app. This company hired its staff to feed data rather than fix the product, as its clients can’t use it.
So it was messy. On the outside, the company was on a hiring spree with a shiny face outside. But inside, all was screwed up. And things were going downstream towards hell.
During this period, suddenly, we as a designing team got to know from our current manager, Mr Muthu, that a new UXD Manager will lead us from the next minute, and HR has arranged for a meeting with the team in the next three minutes.
We learned the new Manager was Mr. Roy. Our old demoted Manager was shaken inside.
My interaction with my old manager was abusive. He used to spit curses at every member with statements like मजा नही आ राहा है, i.e., In a word, it should look like interfaces designed by Apple or Microsoft UXD Team. The new manager even outsourced design to Microsoft’s Consultant for around fifty lakhs. But the result was a failure, with the money going for no good.
The Real Story:
In this ugly environment. I was having lunch with my team one fine day. A man almost my age was sitting before me named Mr Kadam. He suddenly started abusing my Brahmin Cast with statements I will list below in numbers.(more…)